No marketplace commission
Keep your margin — no per-order marketplace commission on direct orders. Standard payment processing only.
Transform your restaurant with seamless online ordering.
A direct online ordering for your restaurant — orders flow into your POS with no per-order marketplace fee. Works with Clover and Square.
How it works
Four steps to direct online orders.
- 01
Set up your storefront
Create your branded online ordering page — your menu, your logo, your colors.
- 02
Connect your POS
Link Clover or Square so orders land in the same workflow as your in-store sales.
- 03
Connect your processor
Link your payment processor so every direct order is paid online and deposited to your account.
- 04
Take direct orders
Customers order from your own page and the order routes straight into your POS.
Why operators choose it
Own your customers. Keep your margin.
Direct online orders route straight to the POS you already use — no per-order marketplace commission.
Straight into your POS
Direct orders route into your Clover or Square POS as standard tickets — no extra tablet to watch.
Menu stays in sync
Your menu, prices, and availability stay consistent with your POS, so customers order from accurate information.
Flexible fulfillment
Offer pickup, your own drivers, or dispatched delivery — choose the right option per order.
Your brand, your customers
A branded ordering page with your menu, logo, and colors — and you keep the customer relationship and data.
One queue with marketplaces
Direct orders land in the same queue as your Uber Eats, DoorDash, and Grubhub orders — one workflow, not four tablets.
Built-in tools
Everything you need to grow direct orders.
More than a checkout — loyalty, marketing, and ordering tools that turn first orders into repeat ones.
Loyalty & rewards (coming soon)
Built-in loyalty keeps regulars coming back to order direct — earn and redeem rewards on every order.
Email & SMS marketing (coming soon)
Reach your customers directly with email and SMS campaigns — your list, your message, your terms.
Scheduled & order-ahead
Let customers order ahead and schedule pickup or delivery for a time that works for them.
Promo codes & discounts
Run promotions with custom promo codes and discounts to drive repeat orders.
Order from Google
Accept orders straight from your Google Business Profile and Google Search — customers order without leaving Google.
Live delivery order tracking
Customers follow their order in real time, from the kitchen to the doorstep.
Direct vs. marketplaces
Keep the order, the margin, and the customer.
Third-party marketplaces are great for discovery — but every order costs you a commission and the customer relationship. Direct online ordering keeps both, and still lands in the POS you already use.
Direct online ordering
- No per-order marketplace commission
- Orders route into your Clover or Square POS
- Your branding, your menu, your customers
- Pickup, your own drivers, or dispatched delivery
Third-party marketplaces
- 15-30% commission on every order
- A separate tablet to monitor
- A generic marketplace listing
- The marketplace owns the customer data
FAQ
Online ordering FAQs
What is an online ordering system for restaurants?
An online ordering system lets your restaurant take pickup and delivery orders directly from your own branded page instead of relying only on third-party marketplaces. With OrderOut, those direct orders flow straight into your POS and kitchen — the same workflow as your in-store and marketplace orders.
How does OrderOut online ordering work?
Customers order from your branded online ordering page, and the order is sent straight into your POS and printed in the kitchen like any other ticket. You set your menu, prices, and fulfillment options once, and OrderOut keeps everything in one queue — no separate tablet to manage.
Is OrderOut online ordering commission-free?
OrderOut does not charge a per-order marketplace commission on direct online orders. Instead of giving up a percentage of every sale, you keep your margin on orders that come from your own storefront. Standard payment processing still applies.
How much does an online ordering system cost?
OrderOut uses flat-rate plans rather than a percentage commission on each direct order, so your cost does not grow with your sales. A free plan is available — see the pricing page for current plan details.
Does online ordering integrate with my POS?
Yes. Direct online orders route into your POS automatically, so there is no double entry and no extra device — they follow the same path as your in-store and marketplace orders, including kitchen printing and reporting.
Which POS systems work with OrderOut online ordering?
OrderOut online ordering works with Clover and Square, so direct orders land in the same system you already use to run your restaurant.
How is direct online ordering different from DoorDash or Uber Eats?
Third-party marketplaces typically charge 15-30% commission per order and own the customer relationship. Direct online ordering with OrderOut has no per-order marketplace commission, keeps customers on your own branded page, and lets you keep the order and customer data.
Do I own my customer data with direct online ordering?
Yes. Because orders come through your own branded storefront rather than a marketplace listing, you keep the customer relationship and order history instead of handing it to a third party.
How long does it take to set up online ordering?
Most restaurants can get started quickly — create an account, connect Clover or Square, add your menu, and start taking direct orders from a branded page.
Can I customize and brand my online ordering page?
Yes. You can brand the ordering page with your own menu, logo, and colors so it looks like your restaurant — not a generic marketplace listing.
Can customers order for both pickup and delivery?
Yes. You can offer pickup, your own drivers, or dispatched delivery, and choose the right option per order.
Do I need a separate tablet for online orders?
No. Direct online orders route into your existing POS, so there is no extra tablet to monitor — they print and report alongside your other orders.
Can I run online ordering alongside Uber Eats, DoorDash, and Grubhub?
Yes. OrderOut routes your direct online orders through the same engine that brings in marketplace orders, so everything lands in one queue in your POS instead of separate tablets.
Can customers order from my Google Business Profile?
Yes. You can accept orders directly from your Google Business Profile and Google Search, so customers can order without leaving Google.
Does OrderOut online ordering include a loyalty program?
Yes. Built-in loyalty and rewards turn first-time online orders into repeat customers who keep ordering directly from you.
Related solutions
Ready when you are
Start taking direct online orders.
Create an OrderOut account, connect Clover or Square, and launch your branded ordering page.