Is a Food Delivery Printer for My Restaurant Worth the Investment? A Look at the Postmates Printer


July 11, 2019

Image Credit: Postmates

Postmates is a unique delivery service platform that was first developed in 2011. Unlike their third-delivery food delivery counterparts, Postmates is not restricted solely to food deliveries. From alcohol to electronics, Postmates couriers are available to deliver whatever consumers are craving in 2,940 cities throughout the United States. Although many restaurants have noted improved sales and visibility after using Postmates to aid with food delivery, they have also recognized the importance of fulfilling these orders quickly and accurately. The best way to achieve this is using a delivery service printer.

If you are already accepting Postmates orders and questioning “should I use a food delivery printer for my restaurant?”, explore the benefits of a delivery service printer before making a decision.

When a restaurant partners with a third-party food delivery service like Postmates, there are essentially three options for receiving and processing these orders:

Food Delivery Tablets

Food delivery tablets have a reputation for creating unnecessary complications in all aspects of the restaurant. They are the standard order management system used by many restaurants who are just beginning to experiment with third party food delivery services like Postmates. Orders are placed through the Postmates app and then sent directly to the tablet. From there, a staff member must keep track of the tablet while continuing to tend to on-site patron. When the staff member is able, they must then manually enter each order from the tablet into the existing point-of-sale system. Only then is the order sent to the kitchen printer to be prepared. This method creates unnecessary delays, increases the risk of mistakes and creates frustration on all ends. If more than one tablet is required because of other partnerships, the chaos only increases. The result is a decrease in sales, customer satisfaction and the owner may opt to forgo their partnerships with third-party food delivery services like Postmates.

Postmates Integration with an Existing Point-of-Sale System

Another option for receiving food delivery service orders is to integrate Postmates with the Point-of-Sale system. This process is drastically more efficient than the use of food delivery tablets. With integration, all orders are sent directly from the Postmates app to the point-of-sale system and then straight to the restaurant kitchen printer. This reduces the risk of human error and prevents delays due to busy staff members. OrderOut, a food delivery service integration app, is one of the most popular ways to integrate. Unfortunately, however, OrderOut is not available on all point-of-sale systems.

Print Delivery Orders

A Postmates printer is a more inclusive option than point-of-sale system integration. You do not need a specific system like the Clover POS in place to print delivery orders; making it ideal for any restaurant that has grown tired of food delivery tablets. The latest Postmates printer by OrderOut is a plug and play model that allows Postmates orders to bypass the tablets and be sent directly to the cloud-based kitchen printer. This means that the kitchen staff can begin to prepare the orders immediately without other staff involvement or delays. The cloud kitchen printer by OrderOut can also accommodate multiple food delivery service platforms including UberEats, Grubhub and DoorDash so that restaurants can finally be free of food delivery tablets even if their point-of-sale system is outdated or a less popular model.

Interested in a Postmates printer for your restaurant? Explore the cloud-based kitchen food delivery printer by OrderOut today and #86thetablets.