Is a Food Delivery Printer for My Restaurant Worth the Investment? A Look at the UberEats Printer


July 11, 2019

(image by UberEats)

Founded and operated by the inventive peer-to-peer ride sharing Uber brand, UberEats is a division of the company that focuses solely on food delivery. The food delivery service app, known as UberEats, was launched in 2014. Over the last five years, the third-party food delivery service industry has exploded with UberEats as a leading service provider. The success of Uber Eats lies in part to its expansive service areas, which include over 200 cities spanning over 20 countries. Although many restaurants have noted improved sales and visibility after using UberEats, they have also recognized the importance of fulfilling these orders quickly and accurately. The best way to achieve this is using a delivery service printer.

If you are already accepting UberEats orders and questioning “should I use a food delivery printer for my restaurant?”, explore the benefits of a delivery service printer before making a decision.

When a restaurant partners with a third-party food delivery service like UberEats, there are essentially three options for receiving and processing these orders:

Food Delivery Tablets

Food delivery tablets have a reputation for creating unnecessary complications in all aspects of the restaurant. They are the standard order management system used by many restaurants who are just beginning to experiment with third party food delivery services like UberEats. Orders are placed through the UberEats app and then sent directly to the tablet. From there, a staff member must keep track of the tablet while continuing to tend to on-site patron. When the staff member is able, they must then manually enter each order from the tablet into the existing point-of-sale system. Only then is the order sent to the kitchen printer to be prepared. This method creates unnecessary delays, increases the risk of mistakes and creates frustration on all ends. If more than one tablet is required because of other partnerships, the chaos only increases. The result is a decrease in sales, customer satisfaction and the owner may opt to forgo their partnerships with third-party food delivery services like UberEats.

UberEats Integration with an Existing Point-of-Sale System

Another option for receiving food delivery service orders is to integrate UberEats with the Point-of-Sale system. This process is drastically more efficient than the use of food delivery tablets. With integration, all orders are sent directly from the UberEats app to the point-of-sale system and then straight to the restaurant kitchen printer. This reduces the risk of human error and prevents delays due to busy staff members. OrderOut, a food delivery service integration app, is one of the most popular ways to integrate. Unfortunately, however, OrderOut is not available on all point-of-sale systems.

Print Delivery Orders

An UberEats printer is a more inclusive option than point-of-sale system integration. The latest UberEats printer by OrderOut is a plug and play model that allows UberEats orders to bypass the tablets and be sent directly to the cloud-based kitchen printer.

This means that the kitchen staff can begin to prepare the orders immediately without other staff involvement or delays. The cloud kitchen printer by OrderOut can also accommodate multiple food delivery service platforms including DoorDash, GrubHub and Postmates so that restaurants can finally be free of food delivery tablets even if their point-of-sale system is outdated or a less popular model.

Interested in an UberEats printer for your restaurant? Explore the cloud-based kitchen food delivery printer by OrderOut today and #86thetablets.